Terms of use
Last updated: 2 November 2026
These terms cover your use of the NodeTrack website, the NodeTrack phone app and the NodeTrack tracking service. Our privacy policy explains how we handle personal information.
1. Who owns what
The website, the app and their text, designs, logo and software are owned by Apex Services London Ltd. © 2026 Apex Services London Ltd. All rights reserved.
You must not copy, resell, or reverse engineer any of it, in whole or in part, without our written permission.
2. Your right to use the service
If you are a NodeTrack customer, you have a personal, non-transferable right to use the service for as long as your account is active, for your own vehicles or the vehicles you are responsible for. You may not share your login with people who should not have access, or pass the service on to anyone else.
3. Map data
Map data © OpenStreetMap contributors, available under the Open Database Licence. Maps in the NodeTrack app come from OpenFreeMap, which is built on OpenStreetMap data. The map on this website is provided by Google Maps. Road speed limits and some place outlines come from OpenStreetMap.
The vehicle pictures on the map are artwork made from photographs on Wikimedia Commons, mostly by Vauxford, licensed under CC BY-SA 4.0. The pictures are shared under the same licence. The full list of photographs and photographers is available. None of the photographers or vehicle makers endorse NodeTrack.
4. Minimum contract and cancellation
Every tracker is on a fixed minimum contract of 12, 24 or 36 months, starting on the day it is installed. The length is chosen when the tracker is installed and is shown on your account.
The monthly price is payable for every month of the minimum term, whether or not the tracker is used.
Cancelling your Direct Debit, or asking us to end the service, does not end the contract. If the contract is ended early, the monthly payments for the full minimum term become due, together with any early termination and collection charges allowed under our terms, and we may recover them from you.
5. Paying for the service
You can pay by Direct Debit or by card. Direct Debits and card payments are processed by Stripe. For a Direct Debit you give your bank details to Stripe on its own secure page, and Stripe emails you a confirmation of the Direct Debit Instruction and advance notice before each payment is taken. Direct Debit payments are covered by the Direct Debit Guarantee. You can cancel your Direct Debit at any time from your NodeTrack account or with your bank; section 4 explains what that does to your minimum contract.
6. Contact us
Call 0333 070 4331 or message us on WhatsApp.